Reservation and Cancellation Policies

• Refunds of deposited funds will only be made for cancellations made 72 hours or more ahead of the reservation time.
• Rescheduling a reservation requires 24 hour notice.  Appointments can only be rescheduled for the same day.    
• Refunds of deposited funds will not be made for rain or other inclement weather UNLESS the park is forced to close for safety reasons.
• We will always make the best effort to have all of our rental packages available for every reservation but we cannot guarantee the availability of any particular package for your reservation.  Refund will not be given because a particular rental package was not available at the time of your reservation.
• WEEKDAY reservations that ARE NOT party packages REQUIRE a minimum of 10 people.  We may refuse any party that is smaller than 10 people and retain your deposit.  If you would like to play on a weekday with fewer than 10 people, the party package is the ONLY OPTION.

You can request to change or cancel your reservation online via the button provided in your confirmation email, by phone or by using our contact form .